Contact information

Our customer care team is here Monday - Friday 10am - 5pm (excluding bank holidays) and aims to respond to all enquiries within 48 hours. To help us answer you as quickly as possible, please always include your Order Number in all correspondence.

Please bear with us during the Black Friday & Christmas period, as it may take us a little longer to reply.

For wholesale enquiries, please contact us directly at customercare@optinips.com, and for press requests, email branding@optinips.com or DM us on Instagram.