Shipping policy

We aim to deliver all orders in line with the estimated delivery times. Please ensure your selected delivery address is correct as we are unable to amend this once your order has been placed.

1. DELIVERY

Free shipping is available for orders weighing 0kg–3kg:With our standard shipping service, orders weighing 0kg–3kg qualify for free shipping (excluding additional fees).

Shipping fees for heavier orders:

· 3.1kg–4kg: $20

· 4.1kg–5kg: $25

· 5.1kg–6kg: $30

· 6.1kg–7kg: $35

· 7.1kg–8kg: $40

2. SHIPPING INFORMATION
   OPTINIPS ships all over the world. To put your mind at ease, we provide all packages with a tracking number.
   Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order.
   Please note that tracking information will only be updated online one (1) business day after your order has been shipped.

3. ORDER STATUS & TRACKING
   All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 7 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

4.  DUTIES & TAXES
   You may be subject to import fees and duties depending on your country’s policy.

5. MODE OF PAYMENTS
   We accept payments via PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.